Returns & Exchanges
At Micro Ingredients, we stand behind the quality of our products and offer a 30-day satisfaction guarantee to ensure you are completely happy with your purchase. If you are not satisfied for any reason, we are happy to assist you with a return or exchange for a full refund of the product price.
Initiate Your Request
Contact our customer support team via email or our online portal with your order number and the reason for the return within 30 days of delivery.
Package the Item
Securely place the item in its original packaging or a sturdy box, ensuring it is well-protected to prevent any damage during transit.
Ship the Product
Affix the provided prepaid shipping label or your own postage to the package and drop it off at the nearest authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your returned item, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing